Pro Forma

As standard, orders with Funky Edit Wholesale Limited are made on a 'Pro Forma' basis.
Goods wil pass to the purchaser only when payment is made in full. Prepayment is required on all orders.

Payment

Making payments is easiest with a credit card. Either pay for your order right away, or settle your account with us later.
Our secure payment service will take your credit card details securely and authorise them in real-time.
Your credit card will show a debit from 'Funky Edit Wholesale Limited'.

Alternatively if you wish, you may send us payment in the form of a cheque, cash or postal order.
When sending payment through the post, you should ensure that you include a note containing your order number, so that we know which order your payment relates to. If sending cash or postal orders, please use recorded or registered delivery, as we cannot be held responsible for monies lost during transit to us.

Customs

Some of the items available on our website may be controlled under customs regulations in the country you are resident in. We will happily ship products to any country, however, it may be the case that in receiving products you are acting in conflict with the laws of your country. We cannot be held responsible for any packages that are delayed or seized by customs in your country. All products are 100% legal to be shipped from the UK. We strongly advise that all customers check the legality of said products in their own country to avoid any dissapointment.

Backorders

If a product is out of stock you can still make an order, but it will be put on backorder. This basically means you are reserving a specified amount of the product and so when we have replenished our stock it will be sent out to you straight away. It gives you priority over any normal orders we receive.

You will be notified when the goods have arrived so we can confirm you still want them, and to arrange payment. We will not charge you for the goods until we have actually dispatched them.

Returns Policy

In the unlikely hood any product needs to be returned the goods must be returned in an unused and re-saleable condition. You are responsible for the cost of safe carriage back to us. The product should be packed in its original packaging, complete with all instructions. Care must be taken when packing products for transit. You are advised to arrange for adequate insurance to cover the product during its return journey. Upon arrival of your return the refund will be made to the payment card that was used to place the order within 30 days.

The Distance Selling Regulations clearly state that items such as cosmetics by reason of their nature cannot be returned unless the product is still sealed (unused), faulty, damaged or the order has been supplied incorrect.

Returns are taken into the labs for testing. From when the manufacturing process is initiated there are batch numbers assigned so if there are any issues we can quickly resolve them. We should be in contact with you within 7 working days from the day that your return arrives.

Please return to:
Freaky Prescription Lenses
Unit 4
Concord Business Centre
Concord Road
Acton
London
W3 0TJ
UK